VPNQA · Plan FAQs

Plan Pricing & Data

Use it often? Start with a monthly plan. Connect occasionally? Compare data packs.

Plans at a glance

Plans start at ¥9.9/month. Pay with Alipay, WeChat Pay, or USDT. 7-day refund policy. Every plan allows unlimited simultaneous devices.

PlanPriceBillingDataDevices
60GB monthly plan¥9.9/monthMonthly plan60GB per monthUnlimited devices
250GB monthly plan¥18/monthMonthly plan250GB per monthUnlimited devices
500GB monthly plan¥28/monthMonthly plan500GB per monthUnlimited devices
300GB data pack¥158/300GBPay for data, use it until it's gone300GB totalUnlimited devices
1000GB data pack¥358/1000GBPay for data, use it until it's gone1000GB totalUnlimited devices
3000GB data pack¥658/3000GBPay for data, use it until it's gone3000GB totalUnlimited devices

Monthly plan data resets on your activation date each month; mid-cycle upgrades are prorated for the remaining days. Data packs last until used and never expire. Prices shown are for different billing models, not equivalent billing periods.

Start with how often you connect

Choose a billing model

Regular and occasional use follow different rules. First decide whether you need a fresh data allowance each month, then compare sizes. Look beyond the price alone, and avoid choosing a larger plan before you know what you need.

Monthly plans: data for regular use

For frequent visits to international websites, everyday use of AI tools, or regular streaming. Plans differ in their monthly data allowance, not in the number of devices that can be connected at once. Monthly plans are not unlimited; when multiple devices connect, keep an eye on the account's remaining data.

Light use

Monthly plan

60GB plan

¥9.9 / month

  • 60GB per month
  • Unlimited simultaneous devices
  • 7-day refund policy

A good fit for web browsing, email, and text-based AI tools. Attachments, downloads, and video streaming use more data depending on what you access. Consider your everyday tasks before choosing; text conversations are not a reliable guide to video data use. Keep track of remaining data in the user panel.

Choose this plan
Everyday mixed use

Monthly plan

250GB plan

¥18 / month

  • 250GB per month
  • Unlimited simultaneous devices
  • 7-day refund policy

For a mix of work research, AI tools, online courses, and video streaming. The allowance is larger than the light-use plan, but it does not guarantee uninterrupted use at every resolution or download frequency. If your computer and other devices connect at the same time, consider their combined data use and choose a plan that fits your routine.

Choose this plan
Higher data needs

Monthly plan

500GB plan

¥28 / month

  • 500GB per month
  • Unlimited simultaneous devices
  • 7-day refund policy

For frequent video streaming, file transfers, and use across multiple devices. A larger allowance gives you more data to work with; it does not guarantee access to a particular platform or improve your local network speed. Check your remaining data before large downloads. If video stutters, check your route and network instead of assuming a plan upgrade will fix it.

Choose this plan

Data resets monthly on your activation date. Mid-cycle upgrades are prorated for the remaining days. The reset date is not the start of a calendar month. Before upgrading, check the amount, remaining days, and current plan status shown in the panel. Only monthly plans listed in the supplied plan details are shown here; no other terms or discounts are implied.

Data packs: use them at your own pace, no expiration

For irregular schedules, occasional research, or infrequent use of international routes. Unused data does not disappear when the month changes, and it is not topped up monthly. When choosing a data pack, focus on the total allowance and your actual needs rather than treating it as an extension of a monthly plan.

Occasional connections

Data pack

300GB data pack

¥158 / 300GB

  • 300GB total, use until it's gone
  • Never expires
  • Unlimited simultaneous devices
  • 7-day refund policy

For connections spread out over time without a regular monthly routine. Keep unused data for later, but remember that streaming video and downloading files still use your allowance. If you start connecting every day, compare the rules for monthly plans and data packs again and choose based on your actual usage rather than sticking with your original plan.

Choose this plan
Occasional projects

Data pack

1000GB data pack

¥358 / 1000GB

  • 1000GB total, use until it's gone
  • Never expires
  • Unlimited simultaneous devices
  • 7-day refund policy

For intensive research, coursework, or file transfers followed by periods without a connection. Your remaining data stays available during a break; when you return, check your account status and client configuration. This is a total allowance, not a monthly one. All your devices share the same account data, so the allowance does not multiply with the number of devices.

Choose this plan
Larger data reserve

Data pack

3000GB data pack

¥658 / 3000GB

  • 3000GB total, use until it's gone
  • Never expires
  • Unlimited simultaneous devices
  • 7-day refund policy

For those who know they need a larger total allowance but cannot plan their usage by the month. Never expires describes what happens to unused data; it does not mean unlimited data or guarantee ongoing access to external platforms. The larger the allowance, the more important it is to check your usual services and device setup first. Confirm it suits your needs before deciding how much data to keep available.

Choose this plan

Data packs do not reset monthly. Once the allowance is used up, choose another plan. Check the options currently shown in the user panel to see whether products can be combined or switched. Do not assume a new order will automatically add to an existing product without checking your account status.

What every plan has in common

Included with every plan

Choose a plan based on its data rules first. The following service features are shared across all plans; you do not need a larger data tier to connect more devices at once.

International routes & quantum encryption

Coverage across 120+ countries and 250+ routes. Security messaging consistently describes quantum encryption. Regions and route types help you choose a connection path, but coverage does not mean every external website will be accessible. After choosing a route, test the services you use by checking page loads, account sign-in, and task completion.

View routes and route-selection tips →

Multi-device support and help

Connect an unlimited number of devices at the same time. Windows, macOS, iOS, Android, and Linux are supported. Get clients and subscription details from the user panel after signing in; client download access depends on your account status. For connection issues, submit a support ticket with your device platform, route name, and error message. Do not send passwords or subscription URLs.

Go to client downloads →

Compare the rules

Monthly plan or data pack: which should you choose?

If you connect often and want a fresh allowance each month, compare monthly plans first. If your usage is irregular and you want to keep unused data, start with data packs. Choosing the right billing rules before comparing capacity is usually a better fit than defaulting to the largest plan.

ComparisonMonthly planData pack
Price and allowance¥9.9/month for 60GB; ¥18/month for 250GB; ¥28/month for 500GB¥158/300GB;¥358/1000GB;¥658/3000GB
Data rulesResets monthly on your activation dateUse until it's gone; never expires
Mid-cycle upgradesPrice difference prorated for the remaining daysCheck the panel for switching or combining options
Simultaneous devicesUnlimited devicesUnlimited devices
Route coverage120+ countries / 250+ routes120+ countries / 250+ routes
Supported platformsWindows / macOS / iOS / Android / LinuxWindows / macOS / iOS / Android / Linux
Payment methodsAlipay / WeChat Pay / USDTAlipay / WeChat Pay / USDT
Refund policy7-day refund policy7-day refund policy
Best forRegular, ongoing monthly useOccasional, intermittent data use

If you are unsure how much data you need, start by listing your main activities: text queries, video streaming, and file transfers. We do not convert data into viewing hours because resolution, encoding, and background tasks all affect usage. Actual usage in the panel is a better guide for future choices.

From choosing a plan to confirming your order

Payment methods and order checks

Alipay, WeChat Pay, and USDT are accepted. Plan cards take you to the plans page in the user panel; they do not charge you directly. Check your account, product type, and amount before proceeding with the checkout instructions.

AlipayWeChat PayUSDT
  1. Check the plan before placing an order

    Create an account with a username and password; no email address is required. After signing in, choose a monthly plan or data pack, then check the allowance, billing method, and order amount. If you already have a plan, check its current status too, especially the remaining days shown for an upgrade. An upgrade is not the same as starting a new plan.

  2. Pay as instructed at checkout

    Choose Alipay, WeChat Pay, or USDT and follow the instructions on the current checkout page. For USDT, verify the network, amount, and recipient details listed at checkout; do not reuse payment details from an earlier order. Keep the order record for reference if you need to follow up.

  3. Return to the original order to confirm

    After paying, return to the user panel to check the order and plan status, then go to client downloads to get your configuration. If the payment provider shows the payment as complete but the panel has not updated, refresh the original order and check its record. Do not create another order or pay again. If you still need help, submit a support ticket with the order details and payment status.

Verify the details before deciding whether to continue

Refund policy and requests

Refunds are available within 7 days, no questions asked. See the refund policy for eligibility and full terms. No additional free data, free periods, or discounts are implied on the plans page.

View the refund policy →

Submit a support ticket and follow up

Sign in to the user panel and open the support ticket section. Explain that you are requesting a refund and include the relevant order details. If you are also reporting a connection issue, include your device platform, route name, and the error message from the service you were trying to use. Never send your account password, full subscription URL, or credentials for another account.

After submitting, check for a reply in the original ticket and provide any additional order details requested. A refund request does not mean a refund has been processed; do not assume when it will arrive. Check the ticket and order record for the current status. If you need to confirm eligibility, read the refund policy first, then ask about the specific order.

Go to support tickets →

Billing FAQs

Common questions before payment

Here are the essentials on pricing, devices, and refunds. For account and connection help, see the Support page; for setup instructions, read the Guides.

How much do VPNQA plans cost?

Monthly plans start at ¥9.9 for 60GB; ¥18/month includes 250GB, and ¥28/month includes 500GB. Data packs cost ¥158/300GB, ¥358/1000GB, or ¥658/3000GB and never expire. Monthly plans and data packs have different billing rules, so choose based on how often you connect and how much data you need.

How many devices can use one account at the same time?

Unlimited devices can be connected at the same time. Windows, macOS, iOS, Android, and Linux are supported. All devices share the data allowance on your plan; each device does not get a separate allowance.

How long is the refund period, and how do I request a refund?

Refunds are available within 7 days, no questions asked. Sign in to the user panel and submit a refund request through a support ticket with the relevant order details. Do not include your account password or subscription URL. See the refund policy for eligibility and full terms, then follow up in the original ticket.

Which payment methods are accepted?

Alipay, WeChat Pay, and USDT are accepted. Choose a plan in the user panel, check the amount and billing method, and complete payment by following the checkout instructions. Return to the order page to confirm the status. If payment is complete but the status has not updated, check the original order first and do not pay again.

When does monthly data reset, and how are mid-cycle upgrades handled?

Monthly plan data resets on your activation date each month. For an upgrade mid-cycle, the price difference is prorated for the remaining days. Resets do not follow a fixed calendar month, and an upgrade does not start a new full billing period. Before proceeding, check the order amount, remaining days, and plan status shown in the user panel.

Do data packs reset each month?

Data packs last until used and never expire. They are not cleared or topped up monthly. They suit irregular use when you want to keep any remaining data; once the allowance is used up, choose another plan. Check the options shown in the user panel to see whether products can be combined or switched.

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